Support

Frequently asked questions

How does offline-first storage work?

Your songs, collaborators, statuses, and registration notes live on your device. There is no account required and no cloud sync in this version.

How do subscriptions work?

ReleaseKit is free to start. Pro features unlock when your subscription is active. Manage or cancel through the App Store subscription settings anytime.

Can I track registrations by agency?

Yes. Each song can track progress for ASCAP, BMI, SESAC, SoundExchange, Music Reports, and the MLC with registration status fields, checklists, and notes. ReleaseKit does not submit on your behalf.

How does Apple Music import work?

You can pull in Apple Music metadata for your own tracks to keep credits and identifiers tidy. Imports stay on-device alongside your catalog data.

What can I do with Siri?

On iOS 17.6 or later, ask Siri to add songs or collaborators, attach a saved collaborator, change phases and independent splits, walk through all six registration items, update metadata and links, review release readiness, hear short summaries, control imported-song playback, or clear selected information. Siri asks out loud for required details and confirms sensitive changes. Your catalog stays on your device. Apple Intelligence is not required.

Why might Siri show a system card or ask me to unlock my device?

ReleaseKit does not have accounts or a sign-in screen. iOS may first show a one-time card asking you to turn on ReleaseKit shortcuts. Tap Turn On once. You never need to build or edit a shortcut. Siri may also ask for Face ID, Touch ID, or a passcode to protect private changes, especially delete and clear requests.

Can Siri understand a full song request in one sentence?

Not reliably in the first phrase on iOS 17.6. Say “Describe a song in ReleaseKit,” then give the full title, one collaborator, role, phase, and split when Siri asks. Both turns are spoken. ReleaseKit confirms the details before saving. Apple Intelligence could improve broader wording in a future version, but no current Apple schema fits these catalog changes.

Will Siri keep listening after a change?

ReleaseKit ends ordinary changes by asking if you need anything else, but Siri controls how long the session stays open. If Siri closes, start the next change with another ReleaseKit phrase. On iOS 17.6, a confirmation can save or cancel. To correct an earlier answer, cancel and repeat the phrase with the corrected value.

What happens if I delete the app?

If you uninstall or remove entries, that data leaves the device. There is no cloud backup in this version, so export anything you need first.

Contact

If you still need help, reach out to support@followusai.com